Privacy Policy

CHuGO Pte Ltd

Privacy Policy

Help us create a better online environment for our users.  

To create a better online user experience, we need your help by providing us with various kinds of information to help us serve you better, and ultimately improve across the various brands (CHuGO, ChopeShift, ChopeBoss, LeXisCard.Asia, LexisJobs.Asia (hereby known as our “Services”)) within the CHuGO ecosystem, for everyone. Below you’ll find an explanation of some of the reasons we request information from you, as well as some details about how we obtain and use that information. Throughout this Privacy Policy, where we refer to your “personal information” means any information you provide to us about you. This includes your national registration identity card (NRIC) number, foreign identification number (FIN), passport number, name, postal address, email address, date of birth and telephone number.

Where we collect your personal information: 

This section contains the disclaimers and terms of use applicable to the use of Chopeshift and CHuGO websites and mobile applications (hereby known as the “Services”), governed by the rules and regulations of Challenger Technologies Limited (hereby known as the “Company”). By accessing these Services and any of the pages/links, you are representing that you have understood and accepted the disclaimers and the terms of use set out herein. If you do not accept the terms of use set out herein, you should not access these Services. 

Customer relations

For a customer relations representative to respond to your questions or concerns, we may need personal information such as your name, email address and telephone number. This information is used to answer your queries as completely and thoroughly as possible. 

Account Registration

When you register an account for any or all our Services, we use the particulars you provide to ensure you enjoy the full benefits and keep you to date with the important announcements. These may include secured access to our Services and an easy way to identify yourself as a registered account user when contacting us. 

Contest

When you participate in a contest, we may ask for personal information for us to identify and verify the winner of our contest. Regardless the reasons we collect your personal information for, we promise only to use it in the ways set out in this Privacy Policy. By providing us with your personal information, you consent to us processing this personal information in one or more ways described in this Privacy Policy. 

Information that we collect automatically:

Many web surfers are concerned about their privacy and the use of “cookies” on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to “steal” information about you or your computer system. Our Services use cookies to remember your preferences. For example, the website may remember which page you viewed, to make your next visit more convenient. Nevertheless, cookies can be disabled in your web browser’s Internet Options. 

What we will do with your information

CHuGO does not sell your personal information to any unconnected third parties. 

Occasionally, we hire other companies to help us provide some services such as marketing assistance. We’ll limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They are strictly monitored by CHuGO to make certain our customers’ privacy is always protected.  

Facilitate registered account user benefits

The personal data you provide to us will enable us to (a) track your purchase records, (b) update you periodically about relevant programs through which you may enjoy account user benefits, (c) update our profiling of customer preferences so that we may be able to serve you better, and; (f) provide seamless access to our Services. 

Marketing

If you provide any personal information to us, you give us permission to contact you for marketing purposes, which may include messages via post, telephone, SMS or email. 

The information you provide us will enable us to (a) track your purchase records, (b) update you periodically about relevant programs through which you may enjoy account user benefits, (c) update our profiling of customer preferences so that we may be able to serve you better. 

We will ensure that we only send you messages that we think will be of interest to you – for instance, details of special offers or information about new products and services. If you do not want us to use your personal information to market to you, you can decide to opt-out of these types of marketing messages at any time by changing the settings in your account settings or by following the unsubscribe link at the bottom of any email we send to you. 

Storing your information and keeping it up to date

Out of sight, but never out of reach  

When you share your personal information with CHuGO as a registered account user, you will always have access to this information. Where you store a “Profile” on the website, you can amend the selected details stored in your account yourself. Alternatively, you can update, change, or remove any personal contact information & residential address at any time by emailing us. 

Keeping it safe 

We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards. Making sure that your personal information is secure is very important to CHuGO. 

Change of address? Change of personal information? Let us know 

As a registered account user, you can also log in to update your contact number or addresses at any time. If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about CHuGO’s privacy policies or your personal information, simply contact us through our online request form here or email to contact@chugo.sg. 

We will respond to your questions or concerns within 5 working days. 

Occasionally, we may decide to change this Privacy Policy, so we suggest that you review it periodically, so you are aware of any changes. 

By using this site, you consent to the above privacy policies.